Anonymous
map-marker Baltimore, Maryland

Max weed & feed

Got my answer. The communications since I contacted you is unacceptable. Your assumption that your customers are "pissedoff" does not help your brand or marketing . Perhaps another approach would be more helpful.
View full review
Christina S Jxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Toilet paper

Scott Products - Toilet paper
Just wanting an explanation as to why your prices have gone up knowing its corporate greed and not inflation and yet all of a sudden your toilet paper is see through. I have pictures. Quality goes down and you charge more? Seriously?!
View full review

Preferred solution: Don’t even know. Just ridiculous and not fair. So every company is rin by a greedy *** bag now?!?

Carolyn Tnq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Quality of TP gone!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have used Scott TP all my life, wouldn't use any other. But, now they changed the product. It is so darn thin it almost disintegrates in your hand, They have perforated the entire roll so it makes it even thinner. I just bought 5 pkgs of 20 rolls, and they are going back. Why did you change a superior product to now be a junky product. You have done your company a major injustice!!!
View full review

User's recommendation: Find a better quality product of TP, steer clear of Scott!

Tracey G Yjy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible Product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review Mar 05, 2024
I'm not sure what has changed about this product, but it's now awful, I have been a loyal customer since my parents were raising me,, and now, I no longer want your product, as soon as you use it,, it crumbles to pieces, doesn't absorb, and you need way to much to do the job,, and it's no longer soft, ,very unhappy with your now product and another lost customer. Regards Tracey
View full review

Preferred solution: Nothing I will no longer be using this product

Carolyn Tnq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

MAJOR CHANGE IN QUALITY OF TP

I bought 5 pkgs of 20 rolls of TP, and when I started using them, I couldn't believe how they have changed it...it is now so thin, it almost disintegrates in your hand. They have perforated the paper throughout so it makes it even thinner. We have used Scott TP for years and loved it, but now the quality is so bad, I will have to change brands.
View full review

User's recommendation: Quality is gone from Scott TP, go elsewhere

Janice M Huk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

TP has no perforations!

TP has no perforations. I bought the large package and I have to yank it to break off the paper. Help!
View full review
Pros:
  • Consistency

Preferred solution: Replace product

User's recommendation: How to verify the quality of the roll before purchase?

Karen S Owe

RECENT PURCHASE TOILET PAPER

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Scotts and I have been in a relationship for five decades. Not any more. I'm getting a divorce. He is not behaving like the husband of yore. He falls apart on the job. Lost massive amounts of weight ( too thin) and because of this he is costing me heartache and wasted money. He has become weak and unable to withstand the duty bestowed upon him. Ah alas Good Night my lover of yesteryear!
View full review
Cons:
  • Thin

Preferred solution: Apology

User's recommendation: Buy one roll and test for yourself before committing to a long term relationship

Anonymous
map-marker Atlanta, Georgia

Horribly cheap toilet paper!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Will never buy anything Scotts again. Where did the quality go? Thin, falls apart and length of cardboard roll is over an inch shorter Hold it up to your toilet roll dispenser and see for yourself how much consumers are being financially taken advantage of. Im not sure why more people arent complaining unless they just cut their ties with this horrible product
View full review

User's recommendation: Don’t throw your hard earned money away

Evalina Pax

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Not satisfied

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Toilet paper so thin you can see through it!! You have to use a lot to feel clean. I know theyve cut back on things but why quality?
View full review

User's recommendation: Don’t buy

Thomas G F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cheapest rip off

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Scar tissue has not just gotten thinner but it's also gotten smaller that won't wipe up anything and for the money it's ridiculous I would never recommend this toilet paper for anybody sure you get a thousand sheets per roll but it takes you twice as much to wipe your butt I'm done buying Scott tissue it's not the same as when I was a kid they cheapened their product shrunk the product and Rose the price
View full review
Cons:
  • Too many to list

Preferred solution: Go back to the way it used to be made stop keeping your product you ruined the product by making a smaller thinner it won't even wipe your butt

Anonymous
map-marker Lindenhurst, New York

A change in the quality of the toilet paper.

I find it very sad that after using Scott toilet paper for so many years the quality has changed so drastically?
View full review
Jon B Yjr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stone Mountain, Georgia

Poor perforation

I have bought Scott tissue for years. It is soft but not too soft. It is sturdy as well. It is the best paper for our septic system but for the last six months it is not perforated properly and just tears wherever it wants. I seem to waste a lot of paper because of it. I am sure I am not the only customer that has noticed this problem with Your product. I hope it changes soon.
View full review
1 comment
Guest

I have always used Scott but it's time to try something else if they can't take care of the perforated issue with tearing. More and more this happens and you waste so much paper.

Apparently there equipment needs adjusting or replacing. Maybe poor quality control or employees.

Norma K Wnt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Medford, Massachusetts

Unhappy with Scott Paper Products

I have purchased 2 / Scott 1000 20 Roll in last few months and in both cases the tissue if very thin, without perforation lines to separate? Not pleased at all - I guess it's not as much of a bargain buying in larger quantity and when my current supply is depleted Ill try your 4 or 8 roll package to see if it is different. If not, I guess I'll be looking for a replacement
View full review
1 comment
Chelse Jth

The same thing happened to me, 20 roll pack. But they have great customer service.

And there was supposed to be a survey which I was looking forward to, but it was just dead air after she hung up.. She was great, efficient and friendly. I think this is probably just a bad run.

Because I have been using Scott toilet paper for over 30 years on our septic and never had this issue. But thanks Scott for having such good customer service

Jim G Apo

Order SC-00038965

I intended to contact Scotts Lawn Care Company. Your customer service representative was very friendly, polite and helpful.
View full review
Melissa S Wpc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Toilet paper

So back in December 17, 2023 i bought the 18 pack of Scott's.. On your package of toilet paper it says it'll last up to 4 months...I live with my son... hasn't been a month yet and i already bought a new pack.. this is crazy
View full review
Loss:
$15
Pros:
  • It lasts longer
Cons:
  • Not 4 months

Preferred solution: Price reduction

User's recommendation: Maybe the truth

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Maywood, Illinois

The tissue is to thin

Scott Products - The tissue is to thin
Scott Products - The tissue is to thin - Image 2
Scott Products - The tissue is to thin - Image 3
When I received Tissue the first row, I thought it was malfunction and then I opened another row and it into a right it didnt have no groves to tear so you had to pull it apart.
View full review

User's recommendation: Don’t get tissue that’s on sale .

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article